• How can I confirm that you have received my reservation?
    To confirm your reservation, check your inbox for a confirmation email containing a unique booking number. If you have any concerns, reach out to our reservations team for assistance. We're dedicated to ensuring a seamless experience for our guests.
  • Up to what age are they considered children?
    Children are typically considered to be between the ages of 2 and 12 years old. Infants under the age of 2 are usually considered infants, while individuals aged 13 and older are typically classified as adults. However, specific age ranges may vary depending on the hotel's policies and the nature of the reservation. If you have any questions or need clarification regarding child age policies, please don't hesitate to contact our reservations team for assistance.
  • Do you have any discount code?
    Yes, we occasionally offer discount codes for our valued guests. To inquire about any available discount codes, please contact our reservations team directly via email at inquiries@luxury-inn.com. Our team will be happy to assist you and provide any available discounts or promotions applicable to your booking. We strive to offer the best rates and deals to enhance your stay with us. If you have any other questions or need further assistance, feel free to reach out to us.
  • How can I get in touch with my hotel?
    Easily get in touch with our hotel via phone, email, contact form on our website, Our dedicated team is available around the clock to assist with any inquiries or requests you may have, ensuring you have a seamless experience from start to finish.
  • On the last day, can I leave the room later?
    Certainly! If you wish to extend your check-out time on your departure day, we are happy to accommodate your request based on availability. You can inquire about the possibility of a late check-out with our front desk staff either upon arrival or during your stay. Please note that late check-out is subject to availability and additional charges may apply. We strive to accommodate our guests' needs whenever possible, so feel free to reach out to us with any questions or requests regarding your departure arrangements.
  • Can I cancel my reservation?
    Absolutely! We understand that plans can change, and we strive to offer flexibility to our guests. You can cancel your reservation by contacting our reservations team directly via email or phone. Please refer to the cancellation policy outlined in your booking confirmation for any applicable fees or deadlines. We're here to assist you with the cancellation process and answer any questions you may have. Your satisfaction is our priority, and we aim to make your experience with us as seamless as possible.